Frequently Asked Questions
How long does the process take?
Your custom sketch will take between 2 and 5 weeks depending on the number of subjects.
My images are poor quality. WIll they work?
I have worked with images of all qualities, but if you are unsure, just contact me to find out.
What if I never got a photo of my family with my angel?
This is very common. Don’t worry, just send me many reference photos of the subjects you wish to see together.
What can I print my artwork on to?
The artwork is provided by email in a 300dpi format suitable for printing at A3 size. Check out my shop to see what your artwork could be printed on to.
How will I receive my artwork?
If you have ordered a custom digital sketch, either individually or on a physical product, you will receive your digital copy of the image in one of two ways:
1. If you have created an account on this site, your image will be made available in your “My Downloads” area once the review process is completed;
2. If you have not created an account, your image will be sent via email.
All files are sent as 300dpi jpeg or png files.